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(5) stars
I'm a senior visiting Tucson from Canada for 6 weeks. One week in, the battery died in my 10 year + Acer Aspire laptop and fan started making noise. Googled "computer shop near me" and fortunate to be directed to Raul's Tucson Computer. Diagnosis revealed bigger problem...my hard drive was on last legs and required immediate replacement. This old laptop had a built in CD player, key to a dinosaur like me, so no walking away from repairs. Raul quickly installed new drive, ordered fan and battery and gave back to me so I could use on our trip. Raul kept me informed throughout. Parts installed as soon as arrived. Prices for labour and parts very reasonable. Raul was very experienced and professional in our dealings. Perhaps most importantly to me was the fact that Raul cared about the crisis I was having and genuinely wanted to solve my problems. They earned my trust and saved the vacation. Highly recommended. |
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(5) stars
Raul did such an amazing job! My laptop looks brand new after he installed my new screen. When I first called to ask about my laptop, I described it as best as I could without any technology terms, and he automatically knew what was wrong with my screen! I knew I could trust him that moment and I’m so glad I did! |
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(5) stars
Oh, my goodness! Raul recovered data I thought was lost forever. He spent time gathering what he could from corrupted files and put it on a thumb drive which I brought home. At an appointed time, he remotely took over my desktop and the program. He worked for hours and would not give up. He got the data to repopulate the program which will save me hours and hours of work and much stress. Another local company was not successful in doing this although they also tried hard. Raul was respectful, patient beyond description and perseverant. He clearly has advanced and impressive skills. I am anxious to become a customer for monthly residential service and VIP support. With their help, I hope never again to be so vulnerable and unprepared regarding my computer. If you do need help with your computer or phone, call Tucson Computer. |
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(5) stars
Raul solved a challenging technical problem and provided exceptional service. He really went out of his way to get my computer back in service and better than before. Recommend highly! |
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(5) stars
This place is amazing! My daughter needed her computer fixed right before school stated, and it was fixed quickly and with great service. Raul was very helpful, and he checked up on how it was working. I highly recommend Tucson Computer! |
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(5) stars
These guys are the best. I needed a smartphone battery and they ordered it but it didn't come in right away. Raul kept me apprised of the progress and called me at home to let me know when it did arrive. He installed it Saturday morning along with some helpful advice. I'll be doing business with them again, that's for sure! |
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(5) stars
Brought my laptop in that wouldn't turn on. Raul was able to give me an estimated prognosis/, diagnose the issue, and have it up and running in less than 24 hours at a reasonable price. Thank you! |
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(5) stars
Service and quality of work is top shelf. Raúl and Miguel are knowledgeable and helpful, and walked me through the steps I needed to take to bring my limping laptop back to up to speed and usefulness. I highly recommend this neighborhood business. Excellent yet low-key in all ways. |
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(5) stars
Tucson Computer is a fantastic company to work with. They were quick to respond to my inquiries and were able to fix my computer issues in no time. I highly recommend them to anyone in need of computer repair services. |
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(5) stars
Tucson Computer saved me when my laptop crashed unexpectedly. They were able to recover all my important data and get my laptop working again. I am so grateful for their quick and efficient service. Definitely recommend them to anyone in need of computer repair. |
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(5) stars
I have used Tucson Computer multiple times for various computer issues and they always do a great job. Their technicians are knowledgeable and friendly, and their prices are very reasonable. I will continue to use them for all my computer needs. |
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(5) stars
I recently purchased a new computer from Tucson Computer and they were so helpful in setting it up for me. They transferred all my data and even installed the programs I needed. Their customer service is top-notch and I will definitely be returning for any future computer needs. |
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(5) stars
I had a virus on my computer and needed it fixed as soon as possible. Tucson Computer was able to remove the virus and get my computer back up and running in no time. Great service and great prices - highly recommend! |
I brought Raul a computer that had got an error that would not work at all and I was worried I had lost everything...it was older and I was looking to get a new one anyway but things happen. I paid him to diagnose the problem and see if he could restore the data. He inspected the components was able to pull out the hard drive that had failed and see that it was damaged and needed repair. Sadly he was not able to fix the drive, but has referred me to have it looked and found that it could possible be restored from someone with those capabilities. Now with the hard drive out I can have the specialist fix it easier. Raul was so professional and this family business deserves to be recognized for the talent. If I had another issue with any of my computers I would not hesitate to have him look at it. Hope this review helps you make the decision to bring your computer in to Tuscon Computer