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Disorganized. Called to make the appointment and was given one price. Showed up at 7:30am. Not helped until 9am. Then was charged another price and staff stated “oh sorry, the additional fees were discussed with you”. I pay the additional things but card fee. Come with cash if you don’t want to be charged. Asked at check in when she would be ready, the said 11:45/12. 1:30pm rolls around, I call to check status. She hasn’t even been taken back. Then 3 comes, I get a call she’s done. They inform me they close at 5. I get here 4:09, thinking they CLOSE at 5, so I clearly need to be there before 5 because they CLOSE. Show up, I can’t take her. They said oh she wasn’t ready until 5. But you also close at 5? And then charge fees if you’re picking up late and after hours. Terrible experience. They’re cheap on paper but charge extra for anything and everything not discussed when you make the appointment. Make the appointment with a full vet practice. This place is a money grabber and no two staff have the same answer for things.

I read a lot of bad reviews and I read a lot of good reviews. There were the equal amount of bad and good. I will say that my experience was a good one and the prices were way less expensive than going to a private vet. Like waaaayyyy less.

Had my kitty fixed here last week,he ended up with a bad infection internally took him back right away and told them he is hurting down below and cant sit and has a fever,they told me he looks fine on the outside and they could not do anything so I rushed him to a emergency hospital his fever was 106 the animal hospital told me his blood work showed bad infection internally from his nuter within 24 hours of all his antibiotics he has had great improvement,my baby would have died if he didn't get help from a infection from this place and they didn't seems to care!!

What a great office and services! I recently lost my job and needed help with the cost of vaccines for my dog and cat, and APL really came through. What a great place to offer vaccinations and spay/neuter services for those who could not otherwise afford to do so. I came in today for vaccinations, and both April and Sam were very helpful, kind, and efficient. At the time of my appointment, I didn’t have the needed vaccination records to show proof of my pet’s previous records, and they were both patient with me as they explained what I needed so I could look up the records on my phone. My phone was even dying, and they even let me use one of their chargers to look up what I needed. Kudos to both April and Sam - thank you for your kindness, patience, and hospitality. I did come here a year ago to get vaccinations and neuter for a kitten I found and socialized, and the staff then was also very helpful and friendly. The process is smooth, and I cannot thank this organization enough for offering these much needed services at a rate that is affordable to those who otherwise cannot afford it. Highly recommend APL!

This place does not make it easy to get a feral cat fixed feral cats should be the cheapest but they raised there prices from 50 to 85 you have to make a down payment of 50 and you forfeit your deposit if you don't reschedule within 48 hrs makes no sense cause you can't trap a cat for 48 hrs oh and a $25 fee if you don't put the weight of the cat on trap and the front lady not a nice looking person she looks like shes forced to be there .Act spay and neuter is so much better

I had a bad experience here. I read some of the comments & they are very true. The staff is so rude. I would never ever come back here again. I don't care if they are cheaper I'd rather get treated like a human than like a dog so I'll take my business elsewhere. The lady in the back put me on the spot in front of my friend who happen to be there while I was there picking up my kitten. The whole day that I delt with the female workers were all rude except for one person, she was nice & helpful. You get what you pay for. You pay cheap prices you get cheap service. I'll never ever ever ever come back here again. If you want to get yelled at in front of other Cat and Dog moms this is the place to get embarrassed & put on the spot. They don't realize that some people go there to help our community. I find kittens and I pay out of my pocket to get them fixed & vaccinated. They shouldn't be working in this environment if they hate their job, then quit.

Tried to schedule an appointment to get my cat spayed but their staff is so rude, I just walked out. I’d rather pay more to a good clinic with polite staff because they are more likely to treat your pets better. Do not use this clinic, they don’t care.

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