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(1) stars
Customer service is really bad. Now I've been waiting for many days for a response to a message sent there on September 18, 2025. If I ever need to purchase a company bike, it won't be through this company. |
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(5) stars
Best service! |
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(5) stars
I recently made a purchase from vpaus.com and I couldn't be happier. The quality of the products was fantastic and the shipping was fast. Definitely a 5-star experience. |
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(5) stars
Wonderful experience with vpaus.com! The products are amazing and the customer service is top-notch. Definitely a 5-star rating from me. |
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(5) stars
I love shopping on vpaus.com. They have a great selection of products and everything is always delivered on time. 5 stars all the way! |
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(5) stars
I've been shopping on vpaus.com for a while now and I have never been disappointed. The customer service is excellent and the products are always high quality. Definitely deserving of a 5-star rating. |
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(5) stars
Our uni has a contract with Vapaus and I found a great work bike in the Puijon Pyöräpiste KUOPIO. It was super easy and smooth. took less than a day to settle the deal. All I needed to do was to click a button on my computer to approve the purchase. Everything else was done by the shop and Vapaus. |
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(5) stars
I received very good service from Klavdiia when choosing my cool and fast (of course, it's red!) Precycled bike. She was able to recommend suitable accessories for me and the process went quite smoothly. We found a small error in my leasing contract but it was fixed by Vapaus within the same day. :) |
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(5) stars
vpaus.com has become my go-to online store for all my skincare needs. The prices are great and the products are amazing. 5 stars for sure! |
FROM VAPAUDE: Hi, 1. I was constantly informed about the procurement process by email. With good communication, any delays in the process itself don't seem so long. The most important thing is to know where to go. 2. The bureaucracy itself was easy and hassle-free. 3. The service platforms were clear and guiding + visual. "Read 10 pages of text instructions and tips not in use - this is a good thing" 4. Maybe the sugar coating is that at Vapaude they ask how it went and monitor the situation. In contrast: when the order is so-called stamped and the money has been received, the customer is forgotten and the support phone line is put in a queue" 5. If the service as a whole works and is polished, then at least I am willing to pay a little extra in some busy and sometimes trust-deficient services and online services. Finally: keep it up at Vapaude - you guys are doing well. -Simo- "