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(5) stars
Kelli Szuch is our absolute favorite banker! She has helped my family with three car purchases over the years and when issues came up with the final details on those purchases, Kelli went above and beyond to help us straighten things out. Thank you, Kelli and thank you, NuVista. |
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(5) stars
I had an excellent experience working with Rob at NuVista in Gunnison, CO. He was professional, patient, and incredibly knowledgeable throughout the entire HELOC process. I had several questions and uncertainties, and he took the time to explain everything clearly in a way I could understand. He was always available to answer my questions and made sure I felt confident in every step of the loan process. His guidance made what could have been a confusing experience feel smooth and stress-free. |
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(4) stars
Hello Google Review Readers, This review is not what most folks would leave, but it could be an interesting read for some. Recently, I got an e-mail from NuVista, with the offer of a $50 gift card for leaving a 5-star review. Curious! Well, when I went to investigate, it is clear that NuVista has a "Google Review problem" (a 3.4 star overall rating). Oooof... That is not good, especially in a competitive banking environment. A quick review of banks in Montrose, Colorado indicates that the only lower-rated bank is Wells Fargo---sheesh... Well, no wonder they are asking their members to give them a hand! Further review of the Google Reviews (sort them by lowest first) indicates that the lower reviews (1-star and 2-star) tend to be older (>3years) with higher ones more recent. Isn't that interesting? So, are the higher rating a result of the NuVista's paid outreach to members or a real improvement in customer service? Tough to judge. I'll say that our experience with NuVista has pretty uniformly been good. They were pretty good with transfers from our credit union in Virginia and payments related our house purchase here, although they are somewhat annoying with check holds (especially in our modern, instant-clearing interstate check environment). Staff have been helpful, and the online banking is pretty good (says my wife). So 4-stars. I won't give a 5-star review b/c of a few minor, less-than great customer service experiences, and for "incentivizing" members to leave 5-star reviews. But know this, I'm not entering myself into the $50 gift "give-away," so this is NOT a paid endorsement. Besides, since it's a 4-star review, I don't think I'm eligible... And my suggestion for NuVista staff is to ask members to leave the review that best reflects their experience, with no "financial incentive". It clouds the authentic and transparent understanding that people who might choose NuVista for banking services want to have prior to making that choice. Kind regards, |
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(5) stars
Kelli Szuch and Lindsay were fantastic! I am not even a member of Nuvista Federal Credit Union, but the assisted me in a time when I needed some help. Recently bought a new car and the dealer wrongfully listed this credit union on the information instead of my credit union. Kelli was fantastic and helped me out during this crazy time! Very thankful!! |
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(5) stars
I ordered a phone case from Nuavista and it arrived quickly and in perfect condition. The design is exactly as shown on the website and the case fits my phone perfectly. I will definitely be ordering from them again in the future. 5 stars! |
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(5) stars
I stumbled upon Nuavista while looking for a gift for my sister and I am so glad I did. The necklace I purchased for her was absolutely stunning and she loved it. The shipping was fast and the customer service was excellent. I will definitely be shopping with them again. 5 stars! |
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(5) stars
I recently purchased a pair of sunglasses from Nuavista and I couldn't be happier with my purchase. The quality is amazing and they look even better in person. Definitely a 5-star product! |
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(5) stars
I love the variety of products available on Nuavista's website. I recently bought a watch and a bracelet and both items exceeded my expectations. The quality is great and the prices are very reasonable. 5 out of 5 stars! |
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(5) stars
I have been a fan of Nuavista for a while now and have purchased multiple items from them. From clothing to accessories, everything I've received has been top-notch quality. Their customer service is also excellent. I highly recommend them, 5 stars! |
Outstanding Service – Truly a Credit Union That Cares We’ve been banking with NuVista for years, and the experience has been nothing short of exceptional. The staff is always professional, friendly, and genuinely cares about their members. Whether it’s helping with a loan, answering questions, or just offering guidance, they go above and beyond every time. It’s rare to find a financial institution that treats you like family, but that’s exactly how NuVista Credit Union makes us feel. Highly recommend to anyone looking for a trustworthy and supportive place to bank!