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(1) stars
Was talked into signing up with them, one week later before we even did anything to get started I asked them to cancel and they said they would cancel and I’d get a refund, but NO REFUND, the salesperson I spoke with blocked my number so I can not call or text him, I spoke with other members by calling townsquare direct and they said they will not refund my money because of the principle or me “signing up” and then canceling a week later. I asked them if getting a bad review was worth the $375 they took from my account and they basically said “yes, it’s the principle of it”. Whatever that means. So them getting $375 of my money was more important that being a good reputable company with good customer service |
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(5) stars
These guys have been great - Crystal and James both have been very helpful in guiding and demonstrating the various tools they have available. They've been informative, patient, and very thorough in showcasing their capabilities. But, most of all they have just been very easy to work with. They are competent and knowledgeable and just generally good people to work with. Highly recommend. |
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(5) stars
⭐️⭐️⭐️⭐️⭐️ Working with Townsquare Interactive has been an incredible experience. They completely transformed my previous website into something professional, polished, and truly reflective of my brand and services. The new design feels elevated, modern, and aligned with the vision I have for my practice. Beyond the aesthetics, their team has been instrumental in helping me grow my practice. From improved functionality to increased visibility and streamlined client engagement, I’ve seen a noticeable difference in how my business operates and presents online. Their support team is responsive, knowledgeable, and genuinely invested in my success. If you’re looking for a company that not only builds a beautiful website but also partners with you in your business growth, I highly recommend Townsquare Interactive. |
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(4) stars
Town Square Interactive has been great to work with. The representatives were very knowledgeable, answered all my questions, and were incredibly helpful throughout the process. I’m very happy with the service I received and would definitely recommend them to others. |
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(5) stars
Thomas has been absolutely amazing to work with! He’s been beyond patient with me on scheduling calls due to my work load and his energy is unmatched! I’m extremely excited about our journey together and have no doubt Thomas and Townesquare are here to deliver real results! |
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(5) stars
So far, my experience has been very positive. I have only had an initial introductory call, but Emily was extremely knowledgeable, professional, and thorough. She took the time to answer all of my questions clearly and made the entire process easy to understand. Based on this first interaction, I feel confident moving forward and look forward to working with Townsquare Interactive. |
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(5) stars
Town square is very diligent. They do a great job guiding business through all sources to me. Great pricing, great staff, can't say enough good things. I let them take care of everything. |
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(5) stars
Well I am giving this review for Emily's customer service and sales skills. Honestly didn't feel like a sale too much, really felt like an advisory call to show what's happening. I feel just the info she shared, if implemented, could help our ranking drastically even if I didn't use their services. So I will be posting again in 3 to 6 months and in a year from now. To realistically give my opinion. |
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(5) stars
Ive had a great experience with townsquare. Very attentive, everyone ive dealt with has been great. From onboarding to launching my website they have covered all bases, answering any and all questions ive had. Even being a larger business, its very easy to get in contact with support for questions/edits, and they create a very nice product. I highly recommend signing on and working with townsquare interactive. |
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(5) stars
Porsche was absolutely wonderful. She jumped straight in and started taking care of an issue that is actually not with Town Square, it's helping me with Google Business! We are speaking again tomorrow to finish it up, as it was at the end our day and there was no further we could go anyway. Town Square customer service has been just like this- Helpful and genuinely courteous. |
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(5) stars
Townsquare Interactive has helped me build and maintain a strong online presence for my business. Their team is easy to work with and always goes above and beyond to ensure my website is running smoothly. I highly recommend their services. 5 stars. |
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(5) stars
I have been a customer of Townsquare Interactive for several years now and I continue to be impressed with their level of service. They have helped me with website design, SEO, and online advertising, and I have seen a significant increase in traffic to my website. 4.5 stars. |
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(5) stars
I have been using Townsquare Interactive for my business website for over a year now and I am very satisfied with the results. The team is always available to address any issues or questions I have and they have helped me increase my online visibility. 5 stars. |
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(5) stars
Townsquare Interactive has been extremely helpful in improving our online presence. Their team is knowledgeable and responsive, and they have helped us generate more leads through our website. I highly recommend their services. 5 stars. |
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(4) stars
I signed up with Townsquare Interactive to build a new website for my small business and I am very happy with the end result. The website looks professional and has helped me attract more customers. Their customer service is also top-notch. 4 stars. |
I’ve been working with this company for a month, and I can’t express how much of a headache it has been. The website took an entire month to go live after I had already paid, and even once it was up, I found mistake after mistake. I’ve had to go back and forth with them constantly. For example, I asked them to correct an error where they listed my suite number as 1 instead of 12. Instead of fixing it, they just deleted the suite number entirely. If they’re making mistakes on things I can clearly see, I can’t imagine the quality of the things I can’t see like ads or SEO. I do not recommend this company. The sales team knows what they’re doing, but once the sale is made, you’re just another number. Update***** This is what they’ve decided to do now. I honestly don’t understand if they just don’t check their work. This has turned into a complete nightmare.