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One of the biggest mistakes I made was taking my Audi here for service. They had my vehicle close to 6 months and it left in worse shape than when I took it in. And they still had the nerve to charge me money and not refund me for the services they did that did not fix my problem. Absolute scam. But hey I still get text and emails reminding me to set up appointments from them to get my Audi serviced.

My husband and I had a great experience working with Lamar at Flow Audi in Winston Salem. His attention to detail really stood out, and he took the time to make sure everything was handled correctly without ever feeling rushed. Lamar provided excellent customer service with a relaxed, no-pressure approach that made the entire process easy and enjoyable. He was knowledgeable, responsive, and genuinely cared about making sure we were comfortable and informed every step of the way. We highly recommend asking for Lamar if you’re visiting Flow Audi of Winston-Salem. We will definitely be back to see him!

I went to Audi on Thursday, December 18th at 6:20 and they were not open, yet the hours on their website display they close at 7:00. They were not open all doors locked. It’s extremely unprofessional to display incorrect hours, for a luxury brand? You must be joking! How pitiful and what a waste of a loyal customers time. Do better Audi!

The purchase of the 2024 Audi 2024 Cabriolet was a birthday gift to myself and probably the last vehicle I’ll purchase in my lifetime. Unfortunately, Audi Winston Salem has made this the worst car buying experiences of my life. First 6+ months was spent back and forth to dealer, because no one knew enough about the vehicle to tell me that you must subscribe to Audi Connect at $85 month to connect to WiFi. Free WiFi not included. As a result, I’ve chosen not to entrust my vehicle to their care for service. But, they will be responsible for all warranty and recall services. Which is my right. On 7/24/25 I returned with appt for grease leaking from inner CV Boots, which was discovered by the Audi Certified Service Shop where my 1st oil change was being performed. Audi Winston Salem where I purchased this 2024 vehicle in Aug of 2024 for over $75,000 gave me a Courtesy Vehicle that was so old I had to insert to start. And the interior of vehicle was filthy. I’ve never been asked to submit a review when purchased or servicing my vehicle. I wonder why. Also, received paper folder for Warranty Booklet. When asked for the nice holder that comes with vehicle, I received something that doesn’t fit this glove compartment. They’ve made it clear over and over again that they don’t give a damn about this black elderly female that comes to this dealer by herself. You should be ashamediActua of yourselves. Lord help you.

I had the best experience at Flow Audi when i walked in last Tue and felt compelled to share it. From the moment I walked in, the entire team was welcoming, attentive, and incredibly professional. My sales representative, Lamar Schuff, was knowledgeable, patient, and genuine—never once did I feel pressured or rushed. Lamar took the time to walk me through all my options, answered every question honestly, and helped me get my dream car. The finance process was smooth and transparent, thanks to Blake and Dylan, who explained everything clearly and made sure I was comfortable with each step. This kind of service is rare, and it made the entire car-buying process enjoyable. I would highly recommend this dealership to anyone who values good customer service. Thank you for the exceptional service!

I just closed a deal on a new 2025 Audi Q6. The buying experience was great! My sales guy Hani spent lots of time with me and the sales manager Blake gave me a great deal. Dylan made the paperwork easy and fast. I love the car and recommend everyone try this location for their purchase of an Audi product. The deals are here for EVs through September so hurry!

I had a fantastic experience at Flow Audi Winston-Salem. The staff was attentive and helpful, and the service was completed in a timely manner. I will definitely be returning for any future Audi needs. 5 stars!

I purchased my dream car from Flow Audi Winston-Salem and couldn't be happier with my experience. The sales team was patient and helpful, and the car was in perfect condition. I would definitely buy from them again. 5 stars!

I recently brought my Audi in for service at Flow Audi Winston-Salem and was impressed by the professionalism of the staff. They were able to quickly diagnose and fix the issue with my car, and the service was reasonably priced. 5 stars!

I had a great experience with Flow Audi Winston-Salem. The staff was friendly and knowledgeable, and the buying process was smooth. I would highly recommend them to anyone in the market for a new Audi. 5 stars!

I have been a customer of Flow Audi Winston-Salem for years and have always been satisfied with their service. The staff is friendly and the quality of work is top-notch. I highly recommend them to all Audi owners. 5 stars!