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We contacted Double the Donation (DTD) a couple of months ago to add this feature to our organization. Due to a transition to a new crm platform, we had several setbacks and the DTD team was very flexible and understanding. Working with JC was a pleasure and he made the setup very smooth. I would highly recommend DTD to other organizations.

What a lovely Implementation experience with Ken Ello! Ken Ello was a pleasure to work with during our Double the Donation implementation. He made the onboarding process fun, organized, and easy! His communication was clear and reassured us that he was available to help anytime. We’re so grateful for Ken and for this great service. Thanks!

Hands down the best onboarding experience! Allyza was not only patient with all of my ADHD rescheduling, but she was so incredibly pleasant, knowledgeable, and helpful as our team navigated the setup. I really appreciated her creating and sharing an onboarding plan, which chronicled all the steps our org and DTD would need to complete to get us fully up and running with the service. It helped to keep us on task while also realizing the various features of DTD. The whole time I felt like I was just chatting with an old friend while also being productive. Shout out to Allyza for her incredible client service, and just being a sweetheart overall.

The onboarding process with Double the Donation was incredibly easy and efficient. Kyla was fantastic to work with—knowledgeable, responsive, and proactive every step of the way. She made sure our team felt confident using the platform and kept everything moving smoothly, which allowed us to get up and running quickly. Overall, the experience exceeded our expectations and set us up for immediate success.

Helen @ Double the Donation has been so helpful for our organization in getting DtD set-up! They're committed to ensuring client success in all stages, from initial inquiry to implementation and beyond. They make integration and set-up seamless and simple - and we've already seen results.

Double the Donation has been a great addition to our giving program. The integration process was easy, and a big part of that was thanks to our Implementation Specialist, JC. JC was incredibly helpful, responsive, and made everything feel straightforward from start to finish. The tool itself is easy to use and has already helped us make the most of matching gift opportunities. Highly recommend!

Fantastic Implementation Experience with Ken Ello! Ken Ello has been an absolute pleasure to work with during our Double the Donation implementation. From the very beginning, he made the onboarding process feel organized, approachable, and achievable. He clearly explained each step, set realistic expectations, and ensured we understood how to get our matching gifts program up and running quickly and effectively. Ken was consistently responsive, supportive, and knowledgeable, serving as a reliable primary point of contact throughout training and check-in calls. His guidance made what could have felt overwhelming feel streamlined and manageable, and he genuinely cared about helping us maximize matching gift revenue. If you’re onboarding with Double the Donation, you’re in excellent hands with Ken. We’re grateful for his expertise and highly recommend him!

We are just beginning our journey with Double the Donation, but I have witnessed it's impact at previous nonprofits. The onboarding process was seamless and easy to understand. They provide considerable 1:1 attention and map out a process with links and guides to align teams. Grateful for this connection to take advantage of matching gift opportunities. Beatriz was my sales specialist and Ken was my implementation specialist. They both met me where I was and provided considerable care and attention along the way. They are deserving of the praise and great representatives of the work.

Double the Donation has been an outstanding partner for our organization. Their team is well-equipped to support organizations like ours, and their processes are clean, clear, and easy to follow. From the start, they were attentive to our needs and made the onboarding experience seamless. We had a couple of onboarding meetings with a specialist, Marian, who was fantastic (the whole team was). She walked us through the dashboard, shared best practices, and made sure we fully understood all the essentials. Her guidance made the implementation feel simple and approachable. We’re grateful for the support and highly recommend Double the Donation to any nonprofit looking to strengthen their matching gift strategy.

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