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(5) stars
I bought my husbandia a Husky 12 drawer toolbox. When I got it home, we realized it had a couple of big dents on it. I called them and they said "no problem, just bring it back and we'll exchange it for a new one". Christina is the person that helped me and held onto the new toolbox until I could get there the next day. I appreciate her great customer service and care. Thank you |
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(5) stars
Yesterday, January 6, 2026, I visited the Hagers Grove, Salem Oregon store. I dreaded the experience, because, in the past, it has been hard, NO, nearly impossible to find a store associate, who was willing and able to offer the slightest bit of help! BUT, yesterday was different! I am 80 years old, and the store is SOOOooo big, that I use the battery operated "scooters" supplied by the store! I had about 5 items to shop for, and, needed to use the restroom! I was shopping for clear mailing wide tape, and Duck Tape. I encountered a lady in PAINTS, She helped me with my selections, in a very helpful, and friendly way! She also gave me the Row number of the next item. As I started to drive away, the battery on the scooter had died. I asked her name, and, I believe that she said "Crystalfena." Or, something close to that. This amazing lady, pushed me, on the scooter to the restroom door, then, went to find me a scooter with more battery!! As I finished, another very friendly, kind younger gal brought me a working scooter! But I didn't catch her name. THEN, after finding all of my items, plus some, got to the cashier.....another friendly, helpful, kind person, named Adelina. My Experience at HOME DEPOT was AMAZING, because of these very special people! There were others, who offered their help in finding my items. I had asked for the manager, so I could give KUDOS to "Crystalfena", and she was pleasant, and helpful too! My shopping experience felt like I had unearthed hidden treasure! I have already told a couple of friends what my experience was, and will tell others as well! When you reach 75ish, you become invisible to almost everyone, but these people made a wonderful day for an older lady! THANK YOU! |
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(1) stars
Bought a product at regular price and right after the price went down. Came to the customer service desk the called someone I was hoping they would honor a piece match but it was denied. Pretty frustrating when the item bought goes on sale and they won’t price match even after I was told I could the night i purchased. Makes having a credit card with Home Depot pretty pointless if they can’t even price match within the first 30’ days if the item goes on sale. |
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(5) stars
Always have the supplies I need at an acceptable price. Staff is eager to assist in finding whatever I'm looking for. Its a great place, as long as you go in knowing that, just because they work there, doesn't necessarily mean that they are professionals. Attitude? Friendly & eager. Helpful? Mostly. Pricing? Decent. A decent stop for the average DIY-er AND contractors alike. |
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(5) stars
Christina in the customer service center is the best! My truck broke down in Salem when I was passing through and I had some questions about a product to help get it running again- she was very helpful and kind. Definitely made my day 1000% better! Thanks girl! |
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(4) stars
I recently stopped by the Home Depot in Salem to pick up supplies for a backyard project, and I was genuinely impressed with the experience. The store was well-organized, and I had no trouble finding what I needed—from lumber and soil to some outdoor lighting. What really stood out, though, was the customer service. A staff member named Mike in the garden section went out of his way to help me load heavy bags of mulch into my cart and even gave me tips on how to keep my plants healthy through the colder months. At checkout, the cashier was friendly and efficient, which made the whole process smooth. The only downside was that the parking lot was a bit crowded, but that’s probably just a sign of how popular the store is. Overall, I left with everything I needed and felt well taken care of. I’ll definitely be back for my next DIY project. |
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(5) stars
I love shopping at Home Depot for all my home improvement needs. Their website is easy to navigate and their delivery service is always on time. I would definitely recommend Home Depot to anyone looking for quality products and great customer service. |
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(5) stars
I purchased a refrigerator from Home Depot and I am extremely satisfied with my purchase. The delivery was fast and the product was exactly as described on the website. I would definitely shop at Home Depot again and recommend it to others. |
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(5) stars
I recently purchased a lawn mower from Home Depot and I couldn't be happier with my purchase! The customer service was top-notch and the product was exactly as described. I give Home Depot 5 stars for their excellent service. |
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(5) stars
I have always had a great experience shopping at Home Depot. Their website is easy to use and their products are top quality. I give Home Depot 5 stars for their excellent customer service and product selection. |
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(5) stars
I had a great experience shopping at Home Depot. The staff was friendly and helpful, and I was able to find everything I needed quickly. I give Home Depot 5 stars for their excellent selection and customer service. |
I appreciate that Home Depot gives Veterans a discount!! I went in to buy a shower head. There was a very good selection and prices equal with Costco. It's hard for me to go in certain aisles of this store because of the off-gassing of various products. In fact, I started coughing and lost my voice after being in the store. The employees are friendly and helpful. David, at the PRO checkout, was especially friendly and helpful.